Shipping & Delivery Information

Production

The Stuck On You personalised product range is proudly made in Australia, to order.

Each product is custom-created according to your design specifications and takes approximately 2 to 4 business days to complete prior to dispatch.

 

Please note that on occassion during peak times and sales periods this timeframe may be a little longer, we appreciate your patience as our team of personalisation experts work to get your order ready.

 

If you have any issues please contact our friendly customer service team at info@stuckonyou.com


Shipping & Handling Costs

Shipping charges are calculated at checkout based on the collective weight of your products.

When ordering only Labels and/or Bag Tags, the order will be sent in an envelope.

 

Enjoy FREE SHIPPING on all orders over $95 AUD ($104.10 NZD)

Australia New Zealand
Standard Envelope
(non-trackable)
$4.99 AUD $5.47 NZD
Trackable Envelope $9.99 AUD $10.95 NZD
Express Envelope $12.99 AUD $14.23 NZD
Parcel from $14.99 AUD from $16.42 NZD
Express Parcel from $19.99 AUD from $27.15 NZD
Enjoy FREE standard shipping on orders over $95 AUD ($104.10 NZD)

Express Delivery

If you need your order delivered quickly, you can select the Express Post shipping option in the checkout. Please be aware that this does not further reduce production time.


Delivery

A confirmation email will be sent to the email address used when placing your order, when your shipment has been dispatched. Occasionally we ship items separately, in this instance, you will not be charged any additional shipping cost.

 

Stuck On You works with Australia Post to ship your order from our warehouse in Geelong, Victoria.

 

Standard delivery timeframes given through Australia Post are between 4–14 business days.

 

Don’t go waiting by the window for the postie just yet! It can take up to 14 business days from the point of getting that dispatch confirmation to it arriving at your doorstep. Black Friday sales, sneaker drops, annual matchy matchy Christmas pyjama family cards – you get it. There’s a lot for your local mail distribution centre to handle! 

Personalised & Delivered in time for Christmas

If you're shopping for Christmas please note the following dates. We are unable to guarantee your order will arrive with you in time for Christmas if your order is placed after these dates.

 

Region

Order Cut Off Date 

Standard Shipping

Order Cut Off Date

Express Shipping

WA | NT (Australia) Friday 8th December Wednesday 13th December
VIC |NSW | QLD | SA (Australia) Tuesday 12th December Friday 15th December
New Zealand Friday 1st December Thursday 7th December
Hong Kong Friday 24th November Friday 1st December
Canada Monday 27th November Tuesday 28th November
Singapore Friday 24th November Friday 1st December
USA Monday 4th December N/A
UAE Tuesday 5th December N/A
UK Tuesday 5th December N/A